Publisher Description
Denci comes from the acronym citizen complaint, promoting social participation in citizen complaints through advanced technologies, through smartphones a platform for social participation of citizens in allegations of public service and urban infrastructure is provided, as well as interest surveys .
THE PROBLEM
The new generations are more familiar with information technology, so creating a platform edge and according to current technological inclinations, is an aspect that must be developed appropriately to allow society and new generations, community involvement through social participation and through mobile technologies, to thereby create values on citizens and enable growth in all citizens and encourage their participation.
OBJECTIVES Denci
That citizens feel part of the solution of the problems that can be seen or directly affect them.
Accelerate the development of communities, where the population applauds the fact that its authorities involved in solving their problems and attend directly.
Create a public high expectation on how it may be called to participate in the whole republic.
Compiling the views and satisfaction levels of society on specific topics that the authorities should know in real time.
THESE ARE THE SERVICES OFFERED Denci
Troubleshooting city: the application allows citizens to get involved in solving problems in their city, creating citizenship values.
social participation: the citizen has an active social participation through mobile technologies.
Complaints: it facilitates the citizen complaints process utilities and urban infrastructure.
Satisfaction of society provides an opportunity for organizations to compile the views and satisfaction levels of society on specific topics that the authorities should know in real time.
Channeling: manage the allegations made by Denci and channeled to appropriate agencies and governmental and public agencies.